Principles of cooperation
The principles of cooperation between madur and a specific dealer are described in Distribution agreement.
We do not present any example document here, as all of the agreements are individual and are written with specific market in mind.
We only present general issues regulated by this document.
Distribution agreements are written in English or German language.
In general, issues covered in distribution agreement concern:
General cooperation rules
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Prerequisites for becoming our dealer. Typically, the pre-conditions are: |
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participation in trainings requested by madur, delivered by madur trainers |
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owning a technical equipment that allows to perform maintenance (service and calibration) of madur analysers |
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employing a technician, trained in madur, that will be able to perform maintenance of madur analysers |
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The territorial coverage, appropriate to a dealer (usually with sales exclusivity on the designated area) |
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The range of the jurisdiction of the dealer, wherein the scope of this may include: |
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trade of selected brands and types of devices |
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operation and post-warranty service for selected brands and types of devices |
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warranty service for selected brands and types of devices |
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calibration of analysers equipped with electrochemical sensors |
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calibration of analysers equipped with NDIR sensors |
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permission for modification of analysers supplied by madur |
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Validity of the contract: |
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term contract with terms to transit to a permanent contract |
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contract for an indefinite time with termination terms for both parties |
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Financial conditions
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Price lists applicable for particular dealer with guarantees against the changes of the prices during the agreement period |
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Possible permanent discounts and levels of maximal discounts available for larger orders |
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Payment terms |
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Terms of deliveries and payment terms for deliveries |
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Rules for designating end-user prices by dealer – usually the dealers set the prices themselves, madur only suggests the retail prices with the appropriate price lists |
Special clauses
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Agreement imposes on dealer and madur the obligation to cooperate in the development of the local market – this concerns cooperation in the preparing of the documentation, firmware, software, information brochures and websites in the dealer's national language |
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Agreement specifies when madur can terminate the contract with the dealer without the period of notice, usually when: |
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dealer is disloyal (actions in favour of the competitors) |
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dealer's trade honesty is questioned |
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dealer is inactive in a given time period |
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